Contact Us

The Rusoft Innovation team is here to help. If you have questions about an order, shipping, returns, refunds, or our products, please contact us by email.

Email Support

 

Email: support@rusoftinnovation.com

 

Customer support is currently available exclusively by email. We do not provide support by telephone, social media, or instant-messaging services.

To help us respond efficiently, please include:

- Your full name

- Your order number

- A clear description of your question or concern

- Photos if your product arrived damaged, defective, or incorrect

Business Hours

Monday–Friday
9:00 a.m.– 5:00 p.m. Eastern Time (ET)

Response Time

We typically respond within 1–2 business days. Messages received on weekends or holidays will be reviewed on the next business day.

Thank you for choosing Rusoft Innovation!