Privacy Policy

Last updated: July 19, 2026

1. Introduction

Rusoft Innovation (“Rusoft Innovation,” “we,” “us,” or “our”) operates this online store and website, including its related content, features, tools, products, and services (collectively, the “Services”).

Our store is powered by Shopify, which provides the e-commerce platform that enables us to offer the Services to you.

This Privacy Policy explains how we collect, use, disclose, store, and otherwise process your personal information when you:

- Visit or use our website.

- Create or access an account.

- Purchase, return, or exchange a product.

- Communicate with us.

- Otherwise interact with our Services.

If there is a conflict between this Privacy Policy and our Terms of Service regarding the collection, use, processing, or disclosure of personal information, this Privacy Policy will apply.

Please read this policy carefully. By accessing or using the Services, you acknowledge that you have read and understood the practices described below.

2. Personal Information We Collect

“Personal information” means information that identifies you or can reasonably be associated with you. It does not include anonymous or properly de-identified information that cannot reasonably be linked to an individual.

Depending on your interaction with our Services, your location, and applicable law, we may collect or process the following categories of personal information:

Contact Information

- Full name.

- Email address.

- Telephone number.

- Billing address.

- Shipping address.

Payment and Financial Information

- Payment method.

- Payment-card details.

- Billing and transaction information.

- Payment confirmation and status.

Payments may be processed by Shopify or other authorized payment providers. Rusoft Innovation may not directly receive or retain complete payment-card numbers.

Account Information

- Username and password.

- Account preferences and settings.

- Security and authentication information.

Order and Transaction Information

- Products viewed or purchased.

- Shopping-cart and wish-list activity.

- Order history.

- Returns, exchanges, cancellations, and refunds.

Communications

We collect the information you provide when you contact us, submit an inquiry, request customer support, leave a review, or otherwise communicate with Rusoft Innovation.

Device and Technical Information

- Device and browser information.

- Internet Protocol address.

- Network-connection information.

- Cookie identifiers and similar technologies.

- Other device or online identifiers.

Usage Information

We may collect information about how you access, navigate, and interact with our website and Services, including the pages and products you view.

3. Sources of Personal Information

We may obtain personal information:

- Directly from you, including when you place an order, create an account, use the Services, or contact us.

- Automatically, through cookies, pixels, log files, and similar technologies when you access our website.

- From service providers, including Shopify, payment processors, delivery companies, analytics providers, and customer-support providers.

- From business partners and other third parties, where permitted by applicable law.

4. How We Use Personal Information

We may use personal information for the following purposes:

Providing and Improving the Services

We may use your information to:

- Process payments and fulfill orders.

- Arrange shipping and delivery.

- Administer returns, exchanges, cancellations, and refunds.

- Create, maintain, and secure customer accounts.

- Remember your settings and preferences.

- Provide product recommendations.

- Enable reviews and other website features.

- Personalize and improve the shopping experience.

- Analyze and improve our products, website, and Services.

Marketing and Advertising

Subject to applicable law and your communication preferences, we may use personal information to:

- Send promotional communications by email, text message, or postal mail.

- Advertise products or services on our website or other platforms.

- Personalize advertising based on products you viewed, purchased, or added to your shopping cart.

You may unsubscribe from promotional emails by following the unsubscribe instructions included in those messages. Even if you unsubscribe from marketing, we may continue to send transactional or administrative messages concerning your account or orders.

Security and Fraud Prevention

We may use personal information to:

- Authenticate accounts and transactions.

- Maintain a secure shopping and payment environment.

- Detect, prevent, investigate, and respond to suspected fraud.

- Identify illegal, unsafe, or malicious activity.

- Protect our customers, business, website, and Services.

You are responsible for maintaining the confidentiality of your account credentials. Please do not share your username, password, or access information with others.

Customer Service and Communications

We may process your information to respond to inquiries, provide customer support, communicate about orders, and maintain our relationship with you.

Legal and Regulatory Purposes

We may use personal information to:

- Comply with applicable laws and legal obligations.

- Respond to valid requests from courts, law-enforcement authorities, or government agencies.

- Investigate or participate in legal proceedings.

- Enforce our terms, policies, and agreements.

- Establish, exercise, or defend legal claims.

5. How We Disclose Personal Information

We may disclose personal information when reasonably necessary for legitimate business or legal purposes, including:

Shopify and Service Providers

We may disclose information to Shopify and companies that provide services on our behalf, including:

- Website hosting.

- Payment processing.

- Information-technology services.

- Data analytics.

- Cloud storage.

- Customer support.

- Order fulfillment.

- Shipping and delivery.

- Fraud prevention.

These providers may access personal information only as necessary to perform their services, subject to their agreements and applicable law.

Business and Marketing Partners

We may disclose information to authorized business or marketing partners that help us provide advertising and promotional services.

Depending on your location, you may have the right to opt out of the sale or sharing of personal information or its use for targeted advertising.

At Your Direction or With Your Consent

We may disclose information when you request, direct, or consent to the disclosure. This may include sharing information with a delivery company or through a social-media integration you choose to use.

Affiliates and Corporate Transactions

We may disclose personal information to affiliated entities or as part of a merger, acquisition, financing, reorganization, bankruptcy, sale of assets, or similar business transaction.

Legal Compliance and Protection

We may disclose information to comply with a legal obligation, respond to a subpoena or court order, enforce our policies, prevent fraud, or protect the rights and safety of Rusoft Innovation, our customers, or others.

6. Shopify’s Role

Our store and Services are hosted and supported by Shopify. Shopify collects and processes personal information relating to your access to and use of the Services so that it can provide and improve its platform.

Information submitted through our store may be transmitted to Shopify and authorized service providers located in countries other than your country of residence.

We may also use Shopify features that combine information about your interactions with our store, Shopify, and other merchants to improve services, analytics, security, and advertising. In connection with certain features, Shopify may independently determine how personal information is processed and may be responsible for responding to requests concerning that processing.

For more information, please review the Shopify Consumer Privacy Policy and the Shopify Privacy Portal.

7. Cookies and Similar Technologies

We and our service providers may use cookies, pixels, tags, and similar technologies to:

- Operate and secure our website.

- Remember your preferences.

- Understand how visitors use our Services.

- Measure website and advertising performance.

- Personalize content and advertisements.

Your browser may allow you to block or remove cookies. Disabling certain cookies may prevent parts of the Services from functioning correctly.

Where required by law, we will request consent before using nonessential cookies.

8. Third-Party Websites and Services

Our Services may contain links to websites, social-media platforms, or online services operated by third parties.

Rusoft Innovation does not control and is not responsible for the privacy, security, accuracy, or practices of third-party services. We encourage you to review their privacy notices and terms before providing personal information.

Information posted in public or semi-public areas, including third-party social-media platforms, may be visible and used by other individuals or organizations.

A link from our website does not necessarily constitute an endorsement of the third party or its services.

9. Children’s Privacy

Our Services are not intended for children under the age of majority applicable in their jurisdiction, and we do not knowingly collect personal information directly from children.

If you are a parent or legal guardian and believe a child has provided personal information to us, please contact us to request its deletion.

As of the effective date of this policy, Rusoft Innovation does not have actual knowledge that it sells or shares, as those terms may be defined by applicable law, the personal information of individuals under 16 years of age.

10. Information Security

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information.

However, no system, storage method, or method of transmission over the Internet is completely secure. We cannot guarantee absolute security, and information transmitted through unsecured channels may be intercepted.

Please avoid sending sensitive or confidential information through unsecured communication channels.

11. Data Retention

We retain personal information only for as long as reasonably necessary to:

- Provide the Services.

- Maintain customer accounts.

- Complete transactions.

- Meet accounting, tax, and legal obligations.

- Prevent fraud.

- Resolve disputes.

- Enforce our agreements and policies.

Retention periods may vary depending on the type of information, our legal obligations, and the purposes for which the information was collected.

12. Your Privacy Rights and Choices

Depending on your place of residence and applicable law, you may have some or all of the following rights:

- Access or knowledge: Request information about the personal information we hold or process about you.

- Correction: Request correction of inaccurate personal information.

- Deletion: Request deletion of certain personal information.

- Portability: Request a copy of certain information in a portable format or its transfer to another organization.

- Opt out of targeted advertising: Request that personal information not be used for certain targeted-advertising activities.

- Opt out of sale or sharing: Request that we not sell or share personal information, as those terms are defined by applicable law.

- Restrict processing: Request that certain processing activities be limited.

- Object to processing: Object to certain uses of personal information.

- Withdraw consent: Withdraw previously provided consent when consent is the basis for processing.

- Appeal: Appeal a decision made concerning a privacy-rights request, where applicable.

These rights are not absolute and may be subject to legal exceptions. We may need to verify your identity before processing a request.

You may appoint an authorized agent to submit a request where permitted by law. We may require evidence of the agent’s authority and may ask you to verify your identity directly.

We will not unlawfully discriminate against you for exercising an applicable privacy right.

To submit a request, contact us using the information provided at the end of this policy.

13. Global Privacy Control and Do Not Track

Where required by applicable law, we may recognize a valid Global Privacy Control (GPC) signal as a request to opt out of certain sales, sharing, or targeted-advertising activities for the browser or device sending the signal.

If the device can be associated with a Shopify customer account, Shopify may also apply the request to that account.

More information about GPC is available at Global Privacy Control.

Except where required by law, our Services may not respond to other “Do Not Track” signals.

14. Additional Rights for the EEA and United Kingdom

If you reside in the European Economic Area or the United Kingdom, you may have additional rights, subject to applicable exceptions and limitations, including:

- The right to object to certain processing activities.

- The right to request restriction of processing.

- The right to withdraw consent at any time when processing is based on consent.

- The right to submit a complaint to the applicable data-protection authority.

Withdrawing consent does not affect the legality of processing carried out before consent was withdrawn.

15. International Data Transfers

Your personal information may be transferred to, stored in, or processed in countries other than the country where you live.

When required, transfers from the European Economic Area or the United Kingdom will be supported by a legally recognized mechanism, such as:

- An adequacy decision.

- The European Commission’s Standard Contractual Clauses.

- An applicable United Kingdom transfer mechanism.

- Another valid safeguard permitted by law.

16. Complaints

If you have a concern about how we process your personal information, please contact us first so that we can attempt to resolve it.

Depending on your location, you may also have the right to appeal our response or submit a complaint to your local data-protection or privacy authority.

17. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our business practices, Services, legal obligations, or regulatory requirements.

When we make changes, we will publish the revised policy on our website and update the “Last updated” date. We will provide additional notice when required by applicable law.

18. Contact Us

For questions about this Privacy Policy, our privacy practices, or your applicable privacy rights, please contact:

Rusoft Innovation
5183 Buford Hwy NE
Doraville, GA 30340
United States

Email: support@rusoftinnovation.com

For purposes of applicable data-protection laws, Rusoft Innovation is the controller of the personal information covered by this policy, except where another party, such as Shopify, independently acts as controller.